Terms of service

Terms of Service

TREND-ON-LINE / J 9 SA
Avenue Alfred Cortot 8
1260 Nyon – Vaud – Switzerland
Phone: +41 79 710 04 04
Email: customercare@trend-on-line.com
VAT: CHE-108.575.167
www.trend-on-line.com
www.trend-on-line.ch

1. Introduction

These Terms of Service govern the use of the TREND-ON-LINE website and all purchases made through our online store. By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility

To purchase from TREND-ON-LINE, you must be at least 18 years old or have legal authorization from a guardian. By placing an order, you confirm that all information provided is accurate and complete.

3. Products & Availability

All products displayed on TREND-ON-LINE are subject to availability. We reserve the right to modify, discontinue, or update products at any time without prior notice.

4. Pricing & Payment

Prices are listed in the currency displayed at checkout. TREND-ON-LINE reserves the right to adjust prices at any time. Payments must be completed at checkout using the available payment methods.

5. Order Confirmation

Once an order is placed, you will receive an email confirmation. TREND-ON-LINE reserves the right to refuse or cancel orders in cases of:

Payment issues
Incorrect personal information
Suspected fraud
Product unavailability

6. Shipping

Shipping terms are defined in our Shipping Policy. By placing an order, you agree to the delivery conditions, timelines, and responsibilities described therein.

7. Returns & Refunds

Return and refund conditions are defined in our Return & Refund Policy. By purchasing from TREND-ON-LINE, you agree to the strict return rules applicable to standard, promotional, and discounted items.

8. Preorders & Made-to-Order Items

Preorders and made-to-order items cannot be cancelled once confirmed. Production delays do not qualify for cancellation or refund.

9. Intellectual Property

All content on TREND-ON-LINE—including images, text, logos, and designs—is the exclusive property of J 9 SA. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

TREND-ON-LINE is not liable for:

Delays caused by carriers or customs
Losses resulting from incorrect addresses provided by customers
Packages marked as delivered by the carrier
Indirect or consequential damages

11. Third-Party Services

TREND-ON-LINE may use third-party services for payment processing, logistics, or analytics. These providers operate under their own terms and privacy policies.

12. Account Responsibility

Customers are responsible for maintaining the confidentiality of their account information. TREND-ON-LINE is not responsible for unauthorized account access.

13. Governing Law

These Terms are governed by Swiss law. Any disputes shall be resolved in the competent courts of the Canton of Vaud, Switzerland.

14. Changes to Terms

TREND-ON-LINE reserves the right to update these Terms at any time. Changes take effect immediately upon publication on our website.

15. Contact

For questions regarding these Terms:

Email: customercare@trend-on-line.com
Phone: +41 79 710 04 04